FAQ

These are just the most frequently asked questions about how the PlowOps ecosystem works. If you have any additional questions, please contact us.
No, PlowOps can be utilized year-round for various public works applications. Many customers employ our software for sweeping, mowing, and storm drain cleaning activities throughout the entire year.
No, as the core component of the PlowOps ecosystem, tablets can be purchased through PlowOps. These tablets are enrolled in a device management software, allowing us to facilitate rapid updates, security patches, and remote troubleshooting.
PlowOps doesn’t optimize existing routes, but we assist in digitizing them. We provide analytics and playback tools to help you optimize routes for maximum efficiency tailored to your city’s needs.
Installation is straightforward for most cases โ€“ simply plug your tablet into power. This can be done through hardwiring or using the vehicle’s built-in USB or 12V accessory outlet.
PlowOps goes beyond being just an AVL provider. While we can work in parallel with your existing provider, our comprehensive analytics provide additional insights compared to traditional AVL solutions.
Yes, the tablets are fully customizable. You can add any apps from the Google Play Store that meet your organization’s needs, including Outlook, field service apps, and more.
PlowOps trusts user instincts for safe storm navigation. While we don’t provide turn-by-turn navigation, our system allows drivers to visualize routes and identify missed areas without repetitive recalculating chimes.
Our customer support team will collaborate with your GIS representative to generate an ESRI feature service URL, pulling your existing routes into the PlowOps ecosystem. If you lack a GIS representative, we can help digitize and host your routes for you at an additional cost.
PlowOps offers subscriptions only for hardware and software purchased through us, eliminating surprise charges for increasing your vehicle count. This allows operators to take any PlowOps tablet and use any asset.
No, PlowOps tablets or phones can be used on the go. Field crews can easily carry tablets in backpacks or on passenger seats. This allows them to service trails and parks easily all while being able to still use the tablet for communications and observations.
PlowOps can be installed on any mobile asset in your fleet, including but not limited to sweepers, mowers, graders, buses, vac trucks, and ATVs, ensuring coverage for your teams year-round.
Certainly! PlowOps Insight Reporting allows you to easily calculate material usage from historical storm events, aiding in forecasting for future storms and optimizing resource allocation to save costs.

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Whether you’re interested in learning more about how PlowOps can help your community, or you’re an existing PlowOps customer needing support, we pride ourselves on providing exemplary responsive service.

Powering smarter route optimizations

PlowOps has developed a transformative software platform that can be easily deployed to improve the timeliness and quality of service for public works winter operations. The PlowOps ecosystem consists of 3 components:

PlowOps Central Command

Transforming how supervisors lead the fight against snow

PlowOps Mobile

In-cab tablets empower drivers to clear snow safely and efficiently

PlowOps Hardware

Saves costs and guarantees accurate, actionable data